Refund & Dispute Policy

Every penny spent on this store goes directly back into server development, hosting costs, and keeping the community running. We genuinely appreciate every single person who supports us. Thank you for being part of ProjectEvo.

All Sales Are Final

All purchases on the ProjectEvo Store are for digital goods delivered instantly to your Steam account. Because these items are delivered immediately and cannot be returned, all payments are final. No refunds will be issued under normal circumstances.

No Disputes

By purchasing, you agree not to open disputes or chargebacks with PayPal or your bank. If you have a problem, talk to us first on Discord. Filing a chargeback without contacting us will result in an immediate permanent ban from all ProjectEvo services.

Exceptions

In rare cases we may issue a refund at our discretion:

These are the only situations where a refund may be considered. Changing your mind, getting banned for rule violations, or sending a gift to the wrong SteamID are not grounds for a refund.

How to Contact Us

If you believe you fall into one of the exceptions above, open a ticket on our Discord with your SteamID and PayPal transaction ID within 7 days of purchase. We aim to respond within 48 hours.

Where Your Money Goes

100% of all revenue goes back into the server. This covers dedicated hosting, development time, content creation, and keeping the lights on so the community has somewhere to play. Your support makes this possible.

Last updated: August 2026.